For many sole proprietorships, partnerships, and even small corporations, hiring an army of secretaries may not be a cost effective way to meet your office management needs. Luckily, there are businesses that offer personal concierge services for a fraction of the cost of a secretarial staff.
For Your Clients
All businesses want their clients to be treated well and to get the information they need when they need it. The truth is, however, that it isn’t always possible to be there personally for your clients. There are holidays, vacations, and the ever bothersome end of the work day that could keep your clients from receiving answers to their questions. This issue is especially problematic for businesses like dentists’ offices, doctors’ offices, and information technology companies. Most of the time, when clients of these businesses have problems, it is imperative that those issues be taken care of right away. By utilizing a company providing answering services, you can make sure there is always someone there to answer those late night or non-business-hours calls. Depending on what your needs are, you have the option of having calls screened and emergencies sent through to you or having a customer service representative walk your client through their problem. The possibilities are endless and can be tailored to meet your needs.
For Yourself and Your Business
Another fact of office life is that mundane and time-consuming tasks exist. Take travel, for example. While going online and purchasing an airline ticket isn’t difficult, an involved business trip can be. You may have to schedule rental cars, hotel rooms, multiple flights, and other events; and a trip like that could take you days to get sorted out. Instead of wasting your valuable time making travel arrangements, let a concierge service do it for you. Not only does this allow you to attend to more important things, it also diminishes the probability of error. The people who handle travel assistance are experts in their field. They have successfully completed similar tasks a hundred times. They know what to look for, where to find the best deals, and aren’t distracted by a million other tasks calling their names.
If you feel that your time has become tighter and that you or your business may be suffering because of it, it may be time to outsource the more mundane aspects of office management to personal concierge services.