I was so thankful when I learned about the NSOHelpline.com eight years ago. Actually, they are now celebrating their 14th year this year but it was only year 2006 when I tried their service. At that time, I live in Laguna so I don’t want to go to QC just to get my NSO marriage certificate. If I remember it right, I placed my order online, made my payment in Metrobank and after few days I received my marriage certificate. Yehey! I saved time, effort and I did not file a vacation leave for that.
Read: Easy Ways to Request for Birth Certificate
I used to renew our passports in travel agency but after trying DFA Passport Appointment System last 2010, no more travel agency. This reminds me to make an appointment again because our passport will expire in January.
Read: How to Set DFA Appointment Online
So if you need an NSO birth certificate? A DFA passport? SEC documents? GSIS helpline or chat? Do not hesitate to avail Pilipinas Teleserv service.
Since 2000, Pilipinas Teleserv has been providing dynamic services to Filipinos with cutting-edge customer management solutions and innovative business process outsourcing services. The primary of these solutions is Citizen Services, an integrated customer service solution that has changed the way people transact with government agencies.
Citizen Services is comprised of essential people-oriented solutions in partnership with the National Statistics Office, the Department of Foreign Affairs, the POEA, Civil Service Commission, BIR, DTI, PhilHealth, NCC, DOH, the Government Service Insurance System, the Securities and Exchange Commission, and the DPWH over the last decade.
The central services available to Filipinos are:
Pilipinas Teleserv provides Filipino citizens with a stress-free alternative to acquiring their civil registry documents from the National Statistics Office (NSO) through NSOHelpline.com. Requests for birth certificates, marriage certificates, death certificates, and certificates of no marriage (CENOMAR) are made via the hotline or the website and delivered right to one’s doorstep.
DFA Passport Appointment System
Pilipinas Teleserv has transformed the way Filipino citizens transact with the Department of Foreign Affairs (DFA) through the DFA Passport Appointment System. The process of applying for a new passport and renewing an expiring passport has become much swifter and convenient as applicants can now properly plan their visits to the DFA offices.
GSIS Contact Center
From September 2012 until March 2014, Pilipinas Teleserv managed the Philippine Government’s ambitious Contact Center ng Bayan project, a national helpdesk that utilizes citizen vigilance to keep government offices and agents accountable for their actions. Concerned citizens can lodge complaints and request for information via the hotline, SMS, and email.
SEC Express System
A non-appearance application system integrating an online and contact center-based application process of documents being requested from SEC. One can access www.secexpress.ph or call (02)737-8888 to facilitate processing. Continuously committed to innovation, Pilipinas Teleserv pushes forward towards a decade and half of providing and finding more convenient and flexible means of making government services accessible to Filipino citizens.