January 29, 2019

How to Track your Parcel in PHLPost

Two years ago, my mom sent me the documents that I need for my Schengen Visa. She sent the package last January 17, 2017 and it arrived at our Local Post Office on January 27, 2017. I did not receive any notice card so I went to PHLPost on January 31, 2017 and I was happy that my package was already there. Read my February 2, 2017 post here.


This month, I asked my mom to send me the documents again and kung pwede, i-send ng maaga and she did. My mom prepared and sent the documents last January 10, 2019. She was advised that it will take 9 days. Since this is not new to me, I just check the tracking site for Norway and Philipines.

Tracking site of Norway 

January 10, 2019 - The consignment has been submitted to Posten
January 11, 2019 - The consignment is sent from the sending country (Oslo Norway)

Tracking site of Philippines 

January 12, 2019 -  Dispatch to the country of Destination

There was no update since January 12, 2019 so I sent an email to but until now there was no reply.

January 21, 2019 - I sent an email to
January 23, 2019 - Since I was not getting any update, I went to our local post office hoping that my package was already there. I gave my name and tracking number to the staff and she checked her logbook but unfortunately, my package was not there. She even advised me to check it online. Which I have always done every single day since my mom sent me the package.
January 24, 2019 (7:31AM)- I sent an email to (no reply) and PHLPost Facebook Messenger.

January 24, 2019 (8:59AM) I got a reply from FB messenger, and guess what? They just gave the status on the tracking site “January 12, 2019 - Dispatch to country of Destination” which I already knew, and advised me to “Please follow up after 3 to 5 working days for further information/update”

After few hours, nagkamilagro bigla nagkaroon ng update sa tracking site nila. Dapat yata after 9 days, nag-inquire na ko baka napabilis ang pag-update. hehehe!

January 24, 2019 (12:23PM) - Received at country of destination
                                                 - Items for Customs examination
                              (7:03PM)  - Returned from Customs (Customs Status: Import authorized, no taxes or duties to be paid)
January 25, 2019 (9:13AM) - Enroute to Delivery Office
January 28, 2019 - I printed my tracking number and went to our local PHLPost around 10:30AM. May nauna sa akin and matagal din ako nakapila sa likod niya so the staff asked me kung ano daw sa akin. I told her na may kukunin ko package and she immediately said, "Mam, kayo po ba si (insert my name)" and I said yes. And she said, Ma'm nandito na po package niyo, kararating lang kanina. Wait po muna kayo.

Natandaan pa pala niya yung last visit ko. Buti na lang daw pumunta ko kasi nakaleave ang mailman nila, nakalimutan daw niya hingin number ko last time navisit ko. Yey, after 18 days, I received my package. I signed her logbook and paid P112 (handling fee).

* The tracking site is different now compared to 2017. Now, they only show the latest update and you have to click the view history for more details. 

P.S. I'm comparing my experience last January 2017 kasi pareho sila na JANUARY 24, nag-arrived sa Manila so I was thinking kung may schedule lang ba sila ng pagpapadala. So kahit maaga pinadala, iniipon muna nila bago i-ship sa Philippines?


  1. my national id andito na sa mindanao since january. So pumunta ako sa office hoping na makukuha ko id ko. at sinabi na nadon sa office pero sinabi sakin ededeliver sa province namin sa bukidnon kasi taga bukidnon daw ako. POTANG INA and now its april wala parin sakin. nag email ako sa customer service nung march 18 pero potang ina ulit hanggang ngyaon wala pa ring reply. NAPAKAPANGIT NG PHLPOST 100% LEGIT!!!!!

  2. Do you live in the province po ba? I've been receiving packages via the registry notice (the small piece of paper they give you) for years, pero I've never thought to go to the post office to pick it up right away. I have a package from Japan kasi na dumating sa post office today (according sa tracking) and I'm still using the same address as 5 years ago, I know it always gets sent to the PHLPost at NIA Rd. I feel like sa laki ng QC, I wouldn't know if they would easily find my package without the registry notice pero I might try din kasi mas malapit pa yung post office mismo sakin kesa sa address na sesendan nila ng notice ko.

  3. 112 parin ba ang handline fee? May na receive kasi akong gift/freebie item from US via airmail lang so I received it door to door. The courier staff is asking for P210, but he cant show any charge slip or anything that supports the amount I need to pay.