February 02, 2017

How to Claim Parcel in PHLPost

Read my updated post here. How to Track Parcel in PHLPost

Online shopping is very common nowadays, it allows us to buy things that we want without leaving the comfort of our home. From time to time, I also shop online but I haven’t tried shopping overseas because I’m afraid that my package will get lost or I will pay more for taxes.
Read: My Shopping Experience at Althea Korea

Last month, I asked my mom to send me some documents that I need. She sent it to me last January 17 and I asked for the tracking number. She advised me that I might receive it after a week. So I searched online on how can I track the package. I checked the tracking site of Norway which is POSTEN, I just entered the tracking number and I saw the following details.

Details Package Number: RRXXXXXXX 
Shipment number: XXXXXXXX 
Number of Packages: 1 
Product Name: REGISTERED LETTER 
Weight: - 
Measurements: - 

The package was being scanned every transport so I was able to track it on time.

Jan 18 Oslo Norway 
Jan 19 Arrived in Copenhagen Denmark 
Jan 20 Shipment is forwarded to transit country 
Jan 24 Shipment arrived in Manila 

Then I searched for PHLPost tracking site so I can track my package here in the Philippines. I just entered the tracking number and I saw a note that the package was sent to delivery office last January 26.


Since January 27, I was waiting for my parcel, as I mentioned it was my first time to receive a package overseas so I was hoping that it will be delivered to our house since it is just a letter. But I did not receive anything, I have NO NOTICE CARD from the post office so I printed the tracking information from the PhilPost site and went to our post office last January 31. I was praying that my parcel was already there.

The staff checked her notebook and she said “Wala pa, san ka ba nakatira?" I said my address and she double-checked again her notebook and finally, she saw it. My parcel was there since January 27. Then, she started checking the packages and asked, “Ano ba yung package na yun?” I said, documents po, nasa envelope lang. I waited for a few minutes then she found the envelope.

I showed her my valid ID to verify. She said I need to pay P112. I was surprised when she asked for payment but I did not ask any questions. I gave the payment and she gave me an official receipt. On my way home, I’m still thinking about the P112 payment. Pati ba sulat may tax na rin? How much more if I will shop online, magkano kaya tax nun. Anyway, I’m happy that I received the documents.

If you are waiting for a package, just track your package on PHLPost site, when you see the ”Enroute to Delivery Office” status, print it and visit your local post office after 2 or 3 days. Bring a valid ID and money just in case you need to pay.


HOW TO CLAIM PARCEL IN PHLPOST 

1. Search for the tracking site of the origin country. In my case, Norway.
2. Track your package and when you see this status "Shipment arrived in Manila"
3. Go to the PHLPost tracking site and track your package. https://tracking.phlpost.gov.ph/
4. If you see this status "Enroute to Delivery Office".

You can
- wait for the notification card from PHLPost or
- print the tracking result and go to your local PHLPost office after 2 or 3 days.
5. Bring a Valid ID and pay for the Handling Fee or Customs Tax

Local PHLPost Office = Saan naka-address yung package? 

* Don't forget to bring a Valid ID and money for payment. With regards to payment, I have no idea about the rates. I only received documents that I need for my visa application and I was advised to pay P112.
* Delivery time will depend on the Customs Office and Local Post Office.

Read: How to Apply for Schengen Visa via VFS Global Norway

Update: February 2020

My mom sent the same documents for my brother's Schengen visa application and the parcel delivered straight to their house and no PHP112 payment. (Valenzuela). Waah! Bakit kaya dito sa post office namin, lagi ako pinagbabayad ng PHP112 at ako pa nagpick-up lagi ng parcel.

Update: February 2022

I asked my mom to send me the documents for my Schengen visa application and I was worried that it will be delayed because of the COVID19 pandemic but I was glad that I received the package immediately. My mom sent regular mail only and my aunt sent express mail pero sabay lang kami ng pinsan ko na nakatanggap ng mail so sayang yung bayad sa express kasi hindi naman naging express delivery. 

January 25 - The shipment has been handed in to Bring
January 26 - The shipment has been sent from the origin country
January 31 - The shipment has arrived in the destination country
February 3 - Enroute to the delivery office
February 4 - Claimed the parcel.

When I saw the Enroute to the Delivery Office status, I did not wait for any notification card from PHLPost. The following day, I told my husband to check my parcel at our local post office and fortunately, it was already available and he paid PHP112 again. This was fast compared to my experience in year 2019. 

My mom sent the documents to my brother too and the mailman tried to deliver the package to their house (thrice) but the guard refused daw kasi masyado daw malaki yung envelope for the mailbox so Valenzuela Post Office sent a notification card instead. My brother picked up the parcel at Valenzuela Post Office and did not pay any fee, unlike sa amin sa province lagi ako sinisingil ng PHP112 (postal handling fee). The registered mail arrived in Valenzuela, six days after my mom sent it. 

May note doon sa card "An unclaimed Registered Mail or Parcel will be returned to the sender or disposed of in accordance with postal regulations after 30 days counting from the date of issue of this notice. A parcel may be retained beyond 30 days upon request provided the storage fee is deposited before the 30-days period expire"

Care to share your experience with the Philippine Postal Corporation.

296 comments:

«Oldest   ‹Older   201 – 296 of 296
Unknown said...

Ask ko lng po..yung tracking ko kasi enroute to delivery office noong april 2, bakit po may ..unsuccessful delivery noong april 3 na nakalagay??ibig sabihin po ba wala pa po sa local post office namin po yung padala ko?

Epickushtime said...

I have ordered from Aliexpress to send parcel to Makati City. It will be handled by PHLpost. Today their tracking page said my package was on the truck for delivery so i waited the whole day at home.. at 6pm i was suprised to see my tracking status was changed to *failed to deliver* status and now at 9pm i cant even find my parcel on their tracking website. Aliexpress want me to comfirm now that i received my package..
I didnt receive anything today no notification card or whatever horrible service.
If you can choose Fedex please do because they are quick, professional and cheap (no hidden charges)

I have also send email before to PHLpost and i have called them on several numbers but both dont give any reply.

Unknown said...

If sa manila yung address ko, papano ko malalaman kung saang post office nila dinala yung package para mapuntahan ko?

Unknown said...

May I know kung anong tel num ng customs? :)

Unknown said...

It's been more than 3 months pero ang status pa rin ng package ko pag tinatrack ko is dispatch to country of destination. Registered SAL po yung ginamit ko. Ano po bang pwedeng gawin?

Unknown said...

May I ask po if saang Post office po ako dapat magpunta if yung location ko ay sa Ermita Manila, madami po kasi atang branch sa Manila. Thank you. Tagal ko na po hinitay item ko, so naisipan ko pong magsearch about dito. thank you po ulit.

Anonymous said...

Pano po baif i recieved a notice from phlpost asking an invoice? And the parcel is a gift..so i don't have an invoice or proof of purchase, can i still get it???

Unknown said...

Hi so i've ordered from amazon around april 20-23? I received the tracking number and i've been constantly checking it for the past month. It said in the website it left Korea April 25 and immediately arrived in the Philippines April 26. However it's been stuck at "Held in Customs" since then. What should i do? the expect arrival time on the amazon site said may 3-11 and its already may 15, and i haven't received a notice to claim or anything, NOR has the website changed from "held at customs"

i live in pasig bw

Peter said...

Thanks you all for sharing your experiences about claiming parcels in philpost. I think maraming tao talaga ang need na malaman ang mga bagay na diniscuss ninyo dito. Anyway, my brother send me a parcel through JollyB Box and I'm happy na hindi na ko need magpunta ng philpost to receive it, hopefully? hehe tama ba? But still a lot of my friends are having trouble claiming their parcels. I will share this to them. Thank u.

Anonymous said...

Pwede po ba ang philhealth at police clearance i.d ang gamitin for receiving the package

Unknown said...

hello! roydex did u already claim your parcel and hm did they charge you? asking lang since i have a package din and it costs above 10k

Anonymous said...

Sa manila lang naman maraming kurakot bakit sa cebu malaki o maliit ung package walang sinisingil sau

Kenneth Ragpala said...

I purchased a badminton racket worth less than 2k sa AliExpress last May 18. Most recent status sa package is nasa Philippine Post Office na and described as "EN ROUTE TO DELIVERY OFFICE" as of May 30. I'll probably check with the local post office tomorrow to see if my item has arrived.

Anonymous said...

Hi! How will you know kung saang location pinadala yung item mo if di ka binigyan ng notice from the post office? Thanks!

Unknown said...

Hi! most of the time ba yung post office na malapit sa address mo ipapadala? Thanks!

Anonymous said...

They should consider if the package is really small. I bought a cp holder sa ali express for less than $1. I was charged with 112 php handling fee. If nasa abroad ka, the post delivers it to your door without charges. Nakakadismaya, free n nga ang shipping, mas mahal pa handling fee sa item..

Anonymous said...

I took my package from talisay cebu earlier today. I paid 336php for 3 small packages .keychain lng yun ha.

Unknown said...

Just asking po, kung delivered door to door mag rerequest padin ba yung mailman nang ID ?

Unknown said...

Hi, so bumili ako nang signed album from ebay and it is shipped via EMS and i payed $20 for it, now i realized na mali yung pangalan na nakalagay (mali yung name sa ebay account ko) pwede ko ho ba maipakita yung online receipt from ebay at paypal na proof of payment ko sa item ? Thanks sa sasagot

Unknown said...

Hi, so bumili ako nang album from ebay and shipped via EMS worth $20, the thing now is that my name is wrong ! Ibang pangalan yung nakalagay sa address pero tama yung address ko yung name lang mali, if my album was delivered door to door do the mailman require my ID before claiming it ? Thanks sa sasagot

Unknown said...

Hello npo kaya kung ibang name nakagay ko kc gawagwa ko lng name panu ko kaya makukuha explain ko nlng po ba? Sa philpost pakita ko nlng na eto yung account

Anonymous said...

Hi po, anu po ibig sabihin nito *shipment on hold -awaiting for customs clearance *tsaka San po pwede mabyad? Sabi kse nung nagpadala kelangan ko daw mgbayad muna, pahelp nmn po ,thank u

Anonymous said...

Hi po, I am from Cebu and may ipanadala na registered letter sa akin from Norway last 16th of July. Using the tracking number it says 'Dispatch to country of destination'. Posible po bang ganito katagal dumating ang mail dito sa Pilipinas? Or hindi lng na update yung details?

Unknown said...

Hi Ms Patty and Ms Michi, Have you tried sending a snail mail from Phil to Canada (or internationally? How much did it cost you?

I've been calling Philpost but no ones answering the phone.
Hope to hear from you.

Michi said...

Try mo i-check sa post office niyo kung nakarating na sa kanila. Minsan kasi hindi naman sila nag-iinform.

Michi said...

Hi Shella, sorry I haven't tried sending any mails to Canada. I sent card to Norway, I think I paid PHP80+ last December.

Anonymous said...

Plan ko bumili lightsaber wala pang 10k pero malaki yung item,,,, pag kinuha ko ba 112 lang bayaran ko po?

Anonymous said...

Nag order din ako sa AliExpress at hinding hindi na ko oorder dun ulit. naka sale yung inorder kong wooden beads for just 50 pesos. Tas kelangan pa palang iclaim sa post office and paid 112 nga.

Unknown said...

Hi.. Good day!

May parcel ako from Malaysia, 5 days na ganun parin ang status sa tracking site ng EMS, Phlpost at sa PosMalaysia "Held by customs" parin hanggang ngayon.. The parcel sent thru EMS.. Sinong nakatry ng ganun tapos nareceive din nya.. Sa Iligan City pa ung parcel, klangan ba tlga ipick-up sa main office nila sa Pasay?

Unknown said...

Hello po. Pwede po bang makuha yung parcel kahit walang notification card? Student ID pwede po ba yun? Thank you po

J said...

Hi ask ko lang kasi nanalo ako ng album then may notice card na dumating sabi iclaim ko daw sa lpc post office. Sabi doon i need two ids kaso 1 lang id ko( student po kasi ako). Wala pa po akong voter's id. Okay lang po ba yun kahit 1 lang?

Unknown said...

Hello po kase first time po ako kukuha ng package at baka location po sa CMEC and it's already arrived napo i was tracked it.. And medyo malayo samin yon nueva ecija pa po ako Ok naman na po kaso iniisip KO how many ID are need para MA claim ang parcel??

Ann said...

Hi Just want to share my experience with PHILPOST in Domestic road when i get my package from the US last 2015. I didnt know it's a gadget (Ipad Pro) a gift from my boyfriend. They checked the box and charged me with almost P7k taxes (can you imagine that?!!) i was shocked! i told them its a gift but they insisted that per ek ek tax rules i will pay that amount.
to make the story short i spent almost P8000 (tax and transpo) just to get my box.

Unknown said...

Paano po ba makukuha ang parcel ang sabi naka held sa maharlika buhanginan davao,airport,hinihingian ako ng 2000 dollar,hindi ko alam kung bakit napunta ng davao,

Unknown said...

16k po yung item ko. Magkano kaya handling fee? Binili ko from aliexpress ship to davao

Unknown said...

Hiii. I ordered last week sa aliexpress. Base sa online tracking, en route to delivery kahapon tapos missed delivery. Tapos tinry ko na pumunta sa nearest post office, pagpasok ko palang biglang may tumawag sakin na idedeliver daw yung parcel ko at hinihingi yung complete address kasi wala daw sa google map. Tinanong ko kung bakit wala sa local post office ko, sabi niya hindi daw ganun nasa Pasay daw yung parcel ko, kailangan ideliver door to door at kailangan ako daw magreceive. Tinanong ko magkano babayaran at ang sabi wala daw ako babayaran. Pag naiwan na sa post office ka magbabayad ng 112php. So, parang modus naman yung hindi nila idedeliver para pumunta pa ng post office tapos magbabayad ng 112php.

Unknown said...

Ganyan din yung skn still hel din customs feb2 pa sya dun pag chinecheck ko ganyan dn anong gagawin ko?

Unknown said...

Feb.2,2019 nag send Ng package ang friend ko from Germany.March 14,2019 enroute to delivery office na ang status SA phlpost.Hanggang Ngayon wala pa ang package ko.Pinuntahan ko SA local post office Namin wala pa daw.Ayaw mag reply ang phlpost.Hindi ko maintindihan ang trabaho nila.Mahirap silang mahagilap.

Unknown said...

Please help, I'm experienced it too. Pangatlong beses ng padala sakin ng mom ko ang parcel ngayon, last year umabot lng ng 2 weeks may enroute date agad katulad rin nung January at katapusan rin nun nakuha ko ang parcel within 2 weeks lng. At usual nagpapabayad sila ng 112 pesos para sa handling fee. Pero ngayon, nagpadala ang mom ko ng parcel ulit nung April 7 2019, yung last update lng na track ko sa PHL Post is Dispatch to country of destination nung April 9, 12:00am same talaga sila nung past na padala sakin ng mom ko. I'm expecting na within 2 weeks makukuha ko na ang parcel ko kaso wala pa ring enroute date at nung pinuntahan ko, sabi daw wala pa daw yun sa kanila. I know naman naiintindihan ko kasi nagkaroon ng Holy week (holiday nga lng dapat kasi 2 days lng yung may offce hours sila at wala silang pasok every weekends, right?) Pero hanggang ngayon, 3 weeks na sya nung Sunday, April 28, 2019 at wala pa ring enroute date sa site ng PHL. Maraming beses na ako nag email at nag message sa Page nila sa FB pero ang binibigay lng sakin ay yung information ng parcel which is alam ko naman kahit hindi nila sabihin kasi every single day chinecheck ko tlga. At ilang beses na rin akong tumawag pero hindi ko ma reach ang landline nila, pero pag walang pasok at office hours (alam ko naman na walang tao kaya sinadya kong tawagan) nag riring lng sya. Ang napansin ko lng, for sure pinuputol nila ang linya nila pag may office at kung wala namang pasok ono office hours hinahayan lng na naka connect at hahayaang mag ring. This is so frustrating. Shame on the office.

Anonymous said...

PhilPost Sta. Rosa, Laguna: Tumawag muna ako bago ako nagpunta at sinabi nila na andun na nga ang package kakarating lang daw. April 30 naging enroute to delivery office tumawag ako sakanila May 3.

Pumunta kami ng office na may dalang ID at P112. Wala ng ibang hiningi kundi pangalan ko at ID at yung bayad syempre.

Unknown said...

Hi! Ask ko lang ung date ba na nka stamp sa Right side para san un?aun ba ung date na na received ng post office ung package na ipinadala sau? May expected kc aq na parcel from Croatia and bngay sken eh ung parcel ko na d q napick up last year pa. Ung notice ba from post office twice magpadala?akala ko kc 30 days pag d mo nakuha wala na.so nagulat ako dahil expected ko ibang package ang makuha ko. Pero ang bngay sken ung last year na nde ko na claim

Unknown said...

Hello twice b mag sent ng notice ang post office

Anonymous said...

Ano po sasakyan papunta Quezon City central post office galing sandigang bayan po?

The Sightseer said...

Now,I'm afraid about the taxes na yan. A relatives sent an Iphone and 2weeks na it says "facility something, (sorry I forgot the exact word. Is there anyone here na may ganitong experience? Please help. Thanks!

Unknown said...

Ano po yung OMB certificate and how can I get it? May package din po kasi ako galing sa korea na album ang laman

Anonymous said...

Hi Can i Ask if is it Possible Na sisingilin ka ng Pinagpadalhan ng Sender mo From US ng MalaKing Halaga About 41,280 pesos or $800 Without notice Card And You only Receive a Call From unknown Caller And she Ask u to Deposit A big Amount From her Bank Account For her to Deliver The Luggage From my Address And She Said the Luggage is in NAGA CITY While my ADDRESS Is In PANGASINAN isnt LegaL it Should be in Our PHILPOST right? .. And Also i Ask The Sender About The Tracking Number He Said No TrAckiNg number And ask me to pay the Tax for me to receive the Luggage. It so much expensive .. Pag Hindi ko po ba nakuha ung Padala babalik un sa Sender ????! i need reply pls. Thank u in advance just for me to have an idea because it is my first time

Michi said...

Parang wala pa ko nabasa na nagpapadeposit si PHLpost, doon mismo sa post office ako nagbayad at may resibo na binigay.

Michi said...

Not sure pero ako never nakakuha ng notice card. Nagtrack lang ako online and punta sa post office.

Michi said...

Naexperience ko din yan, namessage sa fb pero kung ano nasa online tracking yun din sinabi sa akin. Nakakastress talaga maghintay ng package. :(

Michi said...

Isang ID lang hiningi sa akin.

Unknown said...

Pano ba Yung watch na regalo sakin mag one month na custom held padin bakit kaya

Unknown said...

Hello po asan napo kaya ang package ko ng july 26 papo ang nakalagay ay enroute to delivery office daw

Unknown said...

Hi poh ..yun Sakin po for custom examination pa yung status. Pwd ko na po ba puntahan sa phlpost ???

Anonymous said...

Ask ko lng po.yun pong case ko eh nanalo ako sa spin ng iPhone X buhat Croatia tapos may mga notification akong natatanggap sa email ko na ready to be sent na yun iPhone.taz may na received na akong 4 na message buhat sa PHLPOST na nkapending yun parcel ko hinihingahan nila ako ng 599 pesos willing nman ako magbayad kaso credit card number ang hinihingi nila.panu yun eh wla nman ako credit card?

dExtEr said...

Naka enroute to delivery office na yung status ko last Friday, Aug 30. Nandito na kaya sa local post office ko to by Sept 2 Monday? dahil 2-3 days? or do I need to wait till Wednesday (2-3 working days)?

Anonymous said...

Naka enroute to delivery office na yung status ko last Friday, Aug 30. Nandito na kaya sa local post office ko to by Sept 2 Monday? dahil 2-3 days? or do I need to wait till Wednesday (2-3 working days)?

Tine G said...

Anyone here knows the computation tax? Sadly I purchased above 10k and they are requesting for a payment 5060. I was so shocked :( si mama ang pinapunta ko wala syang dalang pera nun and I have to goback there I just want clarification on the computation

Unknown said...

Hi guys just wanted to ask what if you werent able to receive a notice card and your parcel does not have any tracking number. How can you claim it? My fiancee sent me a parcel more than a month ago it was sent via express delivery with insurance because she wanted to make sure that the parcel would arrive as fast as possible and marked as a gift as it was supposed to be. The shipping time from the country of origin took only 4 days to get here, but it got held at customs for almost a month and i havent received it yet til today. The sender got really disappointed because it was meant to be delivered ahead of time as it was a gift. Out of disappointment she sent another parcel via standard delivery without me knowing just to see according to her if it will be processed with less than the hassle as with what the first parcel was into now. She just told me about it yesterday and it been 3 weeks already and i havent received anything yet, not the parcel via standard delivery nor any notice card. Is there anyway to track it down? Hoping for a kind response. Thanks

Sofie Prettywow said...

Grabe tlg sa pnas wla pagbbgo. Sa korea lhat ng deliver dun wla arte2 direct sa bhay mo ang bagsak. Lage ako nagoorder sa fren ko from u.s.a ng bags at shoes d muna kelangan pmnta sa post ofc

Anonymous said...

How big is the box? I'm receiving a gift kasi from NZ and it's a nintendo switch na more than 10k yung worth. Medyo malaki yung box nun. Baka kasi akala nila hindi ganun kamahal yung laman ng package mo kasi usually maliit lang yung box ng phone? Huhuhuhu. I really don't want to spend much pagdating sa fee. I have experienced naman na magbayad before ng 112php for a package na maliit lang. I am scared na baka dahil malaki box mahalan nila :CCC

Joel flores said...

Pwede po mag tanong kaka enroute to delivery at office na kasi yung parcel ko nung February 02, 2020 pwede mag ask if pwede ko na e visit yung phil post dito sa lugar namin?

Unknown said...

I think hindi nila talaga isosoli yun sa sender...they will auction the unclaimed items and then the proceeds....well, alam na natin kung san mapupunta

Unknown said...

About pala sa update ng february 2020 ilang days,weeks or months na natanggap sainyo after ng delivery?

Unknown said...

Hi, sana may makasagot. 2 days na yung items ko na ang nakalagay ay returned from customs. Should I go tho their main office? O mag-aantay pa ako ng ilang days. Usually kasi sa mga nababasa ko thee next day, en route na yung nakalagay sa kanila. Sa'kin until wala pang update.

Date Remarks
Mar 09, 2020 10:33 am Returned from Customs (CUSTOMS STATUS: Import authorized)
Mar 09, 2020 10:28 am Held by Customs
Mar 09, 2020 10:13 am Item for Customs examination
Mar 07, 2020 07:21 am Receive at country of destination
Mar 06, 2020 06:30 pm Dispatch to country of destination
Mar 06, 2020 03:20 pm Dispatch item to destination country
Mar 06, 2020 03:19 pm Receive item at origin country gateway
Mar 05, 2020 09:49 am Posting of item

Unknown said...

Tanong ko Lang po may nagpadala Kasi sakin Ng package galing international
Pero bakit ganun may tumawag sakin babae Sabi niya taga custome xa at na nakatanggap sila Ng package
Kaso may bayad daw na 25000 bago ma e diliver sakin

Unknown said...

hello there, I know it's already 2020 and not sure if this blog is still active or not but i'll still leave a message here asking what if stamped letters yung ipapadala sakin? sa phlpost pasay ko padin ba siya kukunin? I am from bacoor cavite and i've already experienced receiving parcels before thru phlpot but not a stamped letter so i am just wondering if that will be the same process?

I have a friend in Malaysia and she sent me a stamped letter with small photocards inside and it has been months so i want to know kung door to door po ba ang mga letters na galing overseas since hindi naman siya tracked and i have no idea kung nandito na ba siya or nawala na :( thank you po sa sasagot

aaaaaaaa said...

sir nabyad ka tax sa order mo worth 20k?

Unknown said...

Sakin meron ng text parcel .. Pero para saan nmn po wala nmn akong order kahit ano para saan po ba ito? Please help me

Unknown said...

Just wanna ask .I receive a text message regarding a package for me which is currently on hold at Philpost .The package is a Iphone 12. I am actually confused because i didn't anything or anywhere. And it says that I habe to pay sending costs worth 48php. Im so confused right now.. Is it a scam?

Unknown said...

my package was in hold i don,t know WHAT to do because i cant set mg delivery date i click homeplace but it went on another site and it cant reach

Anonymous said...

i cant reschedule my package because everytime i enter some data it went on another site and cant be reach i dont know if my packge was really moving because i was not sure if i sent my package schedule please help me

Unknown said...

Hi can i ask po something hope po masagot. May nag send skin ng letter galing US he sent it through First Class international Letter/envelop and he said that theirs no tracking number in FirstClass international. So my question is can i get my parcel/envelop to the philpost without tracking number??

Unknown said...

I have a parcel na napanalunan ko sa giveaway! Kaso pagdating sa pinas "Enroute to Delivery Office" yung nakalagay sa tracking site ng PHLPOST! I'm a little bit frustrated right now coz It's been 2 weeks nang hindi nagbabago yung status ng parcel ko! Hindi ko alam kung safe ko bang makukuha yung parcel ko! Kasi sabi ng company yung item na napanalunan ko ay nasa PINAS na raw! and PHLPOST still replying the same status sa tracking site nila. Nakakainis isipin na mas malala pa yung customer service ng GOBYERNO kaysa sa ibang delivery express ng pinas.

Unknown said...

Hi ask ko lang sana, pano kapag kaya wala akong tracking number pero nag msg sila sakin and ready for delivery na daw? paano kaya pede parin kaya ako punta phil office?

Unknown said...

Punta ka lang pwede mo na iclaim yun basta pakita mo yung msg nila. Ganyan din sa akin dati txt lang nareceive ko walang tracking number, dala kana din ng ID para sure.

Unknown said...

Pano pala pag mamahaling items na pinadala, like jewelries, gadgets or pera....baka nman sa costum plang wala nang natira, baka puro mga papel nlang natira. Kadalasan kc mga package, binubuksan nila at binabawasan pagdadaan na sa costum. Palibhasa kasi sistemang bulok dito sa pinas.

Anonymous said...

Ask ko lang po if yung package na marereceive mo from overseas is may lamang pera panu po yun

Michi said...

Based on my experience. Few minutes lang nakukuha ko na yung parcel. Natatapat sa walng pila.

Michi said...

Kapag enroute to delivery office, pumupunta na agad ako sa post office namin kinabukasan or after few days.

v said...

yung package ko is 22 days nang "enroute to delivery" nakalagay, bakit ganto paano to?

Dani said...

Hi! Ilang days till matanggap mo yung delivery after makita mo na "enroute to delivery office"

Unknown said...

Pano po kung sa pagtrack ko po sa philpost no results po lumabas. March 28 pa po dumating sa Manila ang post, April 6 po wala pa sa post office namin.

Sha said...

Hi just want to ask, san ka located sa manila? Kasi I was waiting for my papers din but it was sent via PostNord, it is the same sa bring/posten, so I was wondering if san ka banda? Kasi I ammmmm soooo worried na sa mga papers ko since my flight is so soon and those documents are for Immigration Officer :(

Anonymous said...

Hi, possible ba na makita kaya ng Phlpost kung walang tracking number. May mail or documents din kasi ako ineexpect from Norway na Posten.No din gamit kaso sabi ni sender wala daw tracking number binigay.

Michi said...

Ask niyo po si sender kung natabi pa niya resibo, nasa resibo kasi nakalagay ang tracking number ng parcel. Nakalagay NR: (tapos letters and numbers).

Anonymous said...

Now expecting a package from usps express, pano naman po kung mali ang name na ilagay nya, nabaliktad po kasi lagay nya sa business name at name ko e. May tracking # naman po. May id din ako. Namali lng talaga ng fillup

Anonymous said...

Hello! My package has been enroute to delivery office for 1 week now, and idk how long I should wait since I live in Mindanao. Yung iba kasi dito is within Luzon lang e so mabilis lang makarating sa local post office nila. Di ko rin macontact ang phlpost both in their emails and landlines. huhu pls help po

Anonymous said...

Galing lang ako sa philpost sa domestic rd kanina. Na hold sa customs package ko. Unfortunately, yung weight ng package ko exceeds the allowable weight according to their website. Supplements na pabili overseas. Anyway, I was willing to pay for the penalty rather than kumuha ng clearance from fda. So magbabayad na ako, 13k. Binulungan ako ng kausap ko sa customs, pwede nya bawasan ang babayaran ko kung hindi ko kailangan ang resibo. Kinilabutan ako. Eto na ba sinasabi nilang corruption sa customs? Tinuruan pa akong pumunta ng cr at iipit yung pera sa papel naiaabot ko sa kanya. At ang babayaran ko na lang ay yung 112. Hay grabe. Hindi ako pumayag. Pinagawan ko ng resibo at binayaran ko ng buo yung kelangan bayaran. Pwede maging iba iba ang reaskyon kung halos 7k ang matitipid. Pero ayoko ko lang mapunta diretso sa bulsa nila ang dapat na mapunta sa gobyerno.

vamert said...

Any idea how long it will delivered my parcel from las vegas to philpost calasiao pangasinan. And how much it cost for that..

Anonymous said...

i have lot's of philpost branches near me (bagong silang, caloocan) pano ko po malalaman saan ako pupunta? 1 week na pong stuck sa delivery office yung package ko. thanks

Anonymous said...

1/10/2023 - May bayad parin na 112 kahit 4k worth lang naman :( Anyways, thank you for this post kundi aabot na 1 month sa QC post office yung package ko akala ko kasi idedeliver diretso sa bahay tapos wala email or text or any notification na nandun na pala. Infairness ang bilis naman ng process pagdating ko dun basta may tracking number ka tapos ID then bayad ibibigay agad sayo.

Anonymous said...

Hello, unfortunately I have worse experience with PHL, maybe someone can help me out of my misery....
There were already two packages with trackingnumber sent from Germany to Philippines. The status of both packages is "dispatch to country of destination". They left Germany, but it seems to be that they never arrived in Manila. Emails to PHL were unanswered. Phonecalls impossible. No help from anywhere. Have anyone advice about similar experience? Thank you so much

Anonymous said...

tumatanggap po ba ang post office ng picture ng valid i.d?

Pbd directory said...

Do you have number n antipolo branch

Anonymous said...

Legit po ba na kapag for redelivery meron site na mapupunta ka sa hihingiin po yung credit card details mo kasi may charge daw ang redelivery. Natatakot po kasi ako mahlagay ng info baka scam.

Anonymous said...

waaah I’m confused why I have to pay 2267 pesos according to the parcel notice I received just now. It’s a package that my friend gave me from Japan, I think it’s just a camera. It doesn’t weigh much but why I have to pay 2267? tapos hindi pa naman nila e deliver sa bahay wth 🤦‍♀️

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