April 05, 2018

How to Schedule a DFA Passport Appointment Online

Check my updated post here. How to Book and Pay for your DFA Passport Appointment Online

Since last year I’ve been seeing a lot of posts about DFA Passport Appointment, people are having a hard time in getting a schedule and some people I knew even travel to province just to renew their passport. Three years ago, I did not have any problem when I set an appointment for our family and our experience at DFA NCR South (Alabang) was smooth too. 

I just checked the DFA Passport Appointment site and reserved our preferred date, I even rescheduled it because I want to renew at DFA NCR South branch and I don’t want my two boys to be absent so I chose Saturday schedule. I don’t know what happens to DFA bakit pahirapan naman. 

I was happy that our passport will expire on year 2020 pa so I have no problem. But I spoke too soon because my husband needs to renew his passport two years before the expiration. Last February, when I checked his passport, he only has four remaining pages so he needs to renew it as soon as possible before he runs out of pages. 

Since March, I’ve been checking DFA Passport Appointment site so I can reserve an appointment for my husband, and unfortunately, I could not see any available date. I became one of those people who feel frustrated and hopeless, what if wala schedule hanggang June. Every day, I keep on checking the site, different times of the day. 

Just this morning, while browsing Facebook, I saw a post that there are available slots daw so I immediately check DFA site and I was surprised when I saw available dates from April 16 to 30. I immediately messaged my husband the calendar so he can choose and napabangon ko bigla para magbook. He gave me his preferred date but when I’m about to book, nafull na agad ang schedule. Pabilisan lang talaga, I was happy that I was able to get an appointment. Finally, the search is over.

Update July 2018: I'm not sure if the steps are the still the same because now, DFA requires prepayment for passport applications. Click here to know more about DFA ePayment Portal

How to Schedule a DFA Passport Appointment Online 

Three years ago, I was able to schedule a family appointment but now I cannot see the option for that. (Update July 2018: I checked DFA site and I saw two options; INDIVIDUAL APPOINTMENT and GROUP APPOINTMENT)

1. Go to https://www.passport.gov.ph/appointment
2. Read the Terms and Conditions and Check the box “I have read….” 
3. Click Start Individual Appointment 
4. Choose your preferred site 

a. Angeles (Marquee Mall) 
b. Bacolod 
c. Baguio 
d. Butuan 
e. Cagayan de Oro 
f. Calasiao 
g. Cebu 
h. Cotabato 
i. DFA Manila (ASEANA)
j. DFA NCR East (Megamall) 
k. DFA NCR North (Robinsons Novaliches) 
l. DFA NCR North East (Ali Mall) 
m. DFA NCR South (Alabang) 
n. DFA NCR West (SM Manila) 
o. Davao 
p. Dumaguete 
q. General Santos 
r. Iloilo 
s. La Union 
t. Legazpi 
u. Pampanga (Robinsons Starmills) 
v. Puerto Princesa 
w. Tacloban 
x. Tuguegarao 
y. Zamboanga 

5. Choose your preferred date and time. Since I chose DFA NCR South, they have 8 schedules from 10AM to 6PM. 

Read: Passport Renewal Experience at DFA NCR South

6. Enter your Personal Information 
7. Enter your Family Information 
8. Enter your Application Information 
9. Enter your Contact Information 
10. Then you will see a summary of your application so you can edit if there are typo errors. Then click submit. 
11. You will receive an email “Notice of Provisional Schedule” 

– you have to click “Confirm your Booking” within 48 hours. Failure to do so will automatically cancel your provisional booking. 
- before, once nagclick ka ng submit book na yung appointment pero ngayon iba na so don’t forget to check your email and click confirm. 

12. After confirming, you will receive another email “Confirmation Notification”. You will see the appointment reference, site, date, and time. 

Read and follow the instructions. 

1. Print all the attached documents in A4-size paper. Download your application form. (Your PC needs to have a suitable PDF reader installed such as Adobe Reader or Foxit Reader in order to view the downloaded file.) 
2. Bring the printed application form, e-receipt, and checklist along with all the necessary support documents (and photocopies thereof) on the date of your appointment. The application form will be scanned at the passport site. Be aware that you may be refused entry if you fail to bring the system-generated application form. 

Requirements for Renewal Application 

1. Confirmed Online Appointment 
2. Personal appearance 
3. Accomplished Application Form 
4. Current ePassport with a photocopy of the data page 
5. Original PSA authenticated documents that will support the change of name (if applicable) 

o Marriage Contract 
o Annotated Birth Certificate 
o Annotated Marriage Contract to show annulment/divorce/court ordered instruction 
o Death Certificate of Spouse 

Read: Our Experience at DFA NCR South (Alabang)
3 Ways to Get your PSA Certificate

No need to set an appointment if you are qualified for a courtesy lane. Just visit the DFA branch near you and bring the required documents. 

Read: How to Renew Your Passport via DFA Courtesy Lane

Requirements for Courtesy Lane 

Please have all your original documents and IDs photocopied before going to DFA 

• Regular government employees / with GSIS / appointed by Civil Service Commission 
• Dependent of government employee - Legal spouse - Parents - Unmarried children 
• Retired government employees (one-year availment) 
• Incumbent elected officials 
• For barangay level, only the following are entitled: - Barangay Chairman - Barangay Kagawad - SK Chairman 
• Endorsement from House of Representatives must be endorsed by DLLU before lodging their applications to Courtesy Lane 
• Media Personnel must first secure an endorsement from Public Information Services Unit (PISU) before going to Courtesy Lane. 
• Minor (7 years old and below) 
• Senior Citizens (60 years old and above) 
• PWD (genuinely disabled) / with PWD I.D.s 
• Pregnant (genuinely pregnant) / with medical certificate 
* Employees of the Department of Foreign Affairs (DFA) can refer or endorse only immediate family members to the Courtesy Lane, immediate family members include the grandparents, parents, parents-in-law, spouse, siblings, children and grandchildren of the DFA employee. Must secure proper endorsements duly signed by authorized signatories of their respective offices. Only original copies will be accepted for verification purposes. Photocopy of DFA employee’s valid I.D. / government agencies official’s Department I.D. must be attached for verification purposes.


  1. I just had my passport renewed recently and didn't encounter problems in getting an appointment date. However, the branch I chose to go to didn't meet my expectation since my daughter was able to finish hers in less than 30mins. Mine took almost 4 hours so you can just imagine my picture (nakatayo na ang buhok ko sa stress). But from what I heard, you can check the appointment date daily because from time to time meron slot na nag-open.

    1. Yes, patience is a virtue. Every day check dapat at baka makasingit. I feel you, it happened to me when my son was one year old, more than two hours kami naghintay sa pagpapicture tapos sabi ng staff bumalik na lang kami kinabukasan kasi wala sa mood anak ko. Hello! What do you expect sa one year old, madali kunan ng picture. Hay, stress!

  2. So far, we didn't have problems scheduling 3x. I just had a problem when we got to the DFA office in ASEANA because they won't accept my ID. So I had to reschedule but went to Megamall branch instead kasi sobrang stressful yung girl sa ASEANA. Very unhelpful.

    1. I feel you, nastress din ako din sa isang staff dun na pabalikin daw kami kinabukasan dahil wala sa mood magpapix anak ko, matapos namin maghintay ng ilang oras para lang sa picture tapos yun sasabihin sa amin. Of course, di ako pumayag, pinauna ko lang iba at bumalik sa kanya para mapicturan anak (1yr old that time) ko. Kaya sa ibang branch na kami nagrenew after nun.

  3. This is a very helpful post. Not planning on renewing our passports anytime soon but I hope that when we do we won't encounter any difficulties. Will definitely bookmark this.

  4. Hi Good day po. Ask ko lang kukuhaan ko po kasi yung baby ko 1yr old ng passport pero ako po na parent wala pamg passport pwede po ba na sumabay ako sa baby ko? I accommodate po ba nila ako sa courtesy lane? Thank you so much.

    1. Hi Anne, yes, ang alam ko pwede +1 sa mga minor. Natry ng friend ko sumabay sa anak niya for renewal so I guess pwede din sa first time applicant as long as complete requirements niyo.

  5. This is the message that i receive. i haven't receive any confirmation code. Will it take days to receive it?

    Dear NAME,


    You are receiving this message in connection with your attempt to book a provisional schedule for passport services at Cebu, on Tuesday, Aug 28, 2018 / 10:00 - 11:00.

    In order for your temporary schedule to be finalized and registered at your chosen passport service site, YOU WILL HAVE TO CONFIRM YOUR APPOINTMENT WITHIN 48 hours upon receipt of this notice. Failure to do so will automatically cancel your provisional booking to give way to other passport clients.

    To confirm your provisional schedule, click the link below:

    Click here to CONFIRM your booking

    After confirming your booking, a new email message with further information and additional instructions will be sent to you by the appointment system.

    Depending on actual server load and network traffic, the server may take some time before it can send a confirmation email for the selected booking.


    Depending on your email provider and your computer’s configuration settings, inbound messages generated by the appointment system may be incorrectly tagged as spam and delivered to your JUNK/SPAM folder.

    Please check your JUNK/SPAM folders in addition to your INBOX for the confirmatory email of your finalized booking.

    1. Once you “Click here to CONFIRM your booking”, you will receive another email. That email includes your appointment reference, date and time and instructions. It will only takes few minutes to receive it. Check your spam folder.

  6. I heard a lot of stories about how difficult it is to renew passports these days. I hope they can fix that sooner for the convenience of the Filipino people. I might not have any valid reasons to renew my passport soon, but I sure will bookmark this page, just in case.

    Thanks for sharing :)

  7. For the provisional sched does it mean i have to pay first before confirming the booking?