Friday, November 21, 2014

Fulfilling their Grown Up Christmas List

Christmas is in the air, you will see bazaars, warehouse sale and mallwide sale left and right. People are now busy writing their Christmas list and finishing them as early as possible to avoid Christmas rush. 

As a full time mom, I always have a Christmas Planner, where I write our holiday menu, gift list and Christmas budget to avoid overspending. Though there are times that you want to spoil your special someone by fulfilling their grown up Christmas list. Most of the time this list is an expensive gift like gadgets and for someone who has limited budget like me, I will take advantage the Taiwan Excellence Christmas Contest.

TAITRA, is a non-profit, semi-governmental trade promotion organization in Taiwan, which is one of the organizers that launched the campaign in the Philippines to promote different high quality products of Taiwan. They aim to give excellent lifestyle to our every day lives. 

Not only that, they are so generous to help Filipinos to wish for things for their love ones. Ten winners will be receiving the chosen Taiwan Excellence product this Christmas, with one lucky winner will have the gift delivered no less than Taiwan Excellence Celebrity Endorser for the Philippines, Iya Villania-Arellano, to the person your selected recipient. 

All you have to do is register at and select a Taiwan Excellence gift for your loved ones, upload your photo, and share why you want to give your Taiwan Excellence gift to your selected recipient. No purchase is necessary to enter and/or win the contest. When done, feel free to share the Taiwan Excellence - Made to Enjoy Christmas to your family and friends.

The Citizen Services Call Center for Filipinos by Filipinos

I can still remember the days when I have to go to Quezon City just to get my NSO birth certificate. It will take me hours of falling in line just to submit my application and go back to get my copy. 

I was so thankful when I learned about the eight years ago. Actually they are now celebrating their 14th year this year but it was only year 2006 when I tried their service. At that time, I live in Laguna so I don’t want to go to QC just to get my NSO marriage certificate. If I remember it right, I placed my order online, made my payment in Metrobank and after few days I received my marriage certificate. Yehey! I saved time, effort and I did not file a vacation leave for that. 

I used to renew our passports in travel agency but after trying DFA Passport Appointment System last 2010, no more travel agency. This reminds me to make an appointment again because our passport will expire in January. I will share to you my experience on my next post. 

So if you need an NSO birth certificate? A DFA passport? SEC documents? GSIS helpline or chat? Do not not hesitate to avail Pilipinas Teleserv service. 

Press Release 

Since 2000, Pilipinas Teleserv has been providing dynamic services to Filipinos with cutting-edge customer management solutions and innovative business process outsourcing services. Primary of these solutions is Citizen Services, an integrated customer service solution that has changed the way people transact with government agencies. 

Citizen Services is comprised of essential people-oriented solutions in partnership with the National Statistics Office, the Department of Foreign Affairs, the POEA, Civil Service Commission, BIR, DTI, PhilHealth, NCC, DOH, the Government Service Insurance System, the Securities and Exchange Commission, and the DPWH over the last decade. 

The central services available to Filipinos are: 

Pilipinas Teleserv provides Filipino citizens with a stress-free alternative to acquiring their civil registry documents from the National Statistics Office (NSO) through Requests for birth certificates, marriage certificates, death certificates, and certificates of no marriage (CENOMAR) are made via the hotline or the website and delivered right to one’s doorstep. 

DFA Passport Appointment System 

Pilipinas Teleserv has transformed the way Filipino citizens transact with the Department of Foreign Affairs (DFA) through the DFA Passport Appointment System. The process of applying for a new passport and renewing an expiring passport has become much more swift and convenient as applicants can now properly plan their visits to the DFA offices. 

GSIS Contact Center 

From September 2012 until March 2014, Pilipinas Teleserv managed the Philippine Government’s ambitious Contact Center ng Bayan project, a national helpdesk that utilizes citizen vigilance to keep government offices and agents accountable for their actions. Concerned citizens can lodge complaints and request for information via the hotline, SMS, and email. 

SEC Express System

A non-appearance application system integrating an online and contact center-based application process of documents being requested from SEC. One can access or call (02)737-8888 to facilitate processing. Continuously committed to innovation, Pilipinas Teleserv pushes forward towards a decade and half of providing and finding more convenient and flexible means of making government services accessible to Filipino citizens.

Thursday, November 20, 2014

Zoobic Lodge

I won Zoobic Safari Package last month, the package includes 5 entrance tickets, 5 free rides and 1 overnight package in Zoobic Lodge. I got excited because I haven’t stayed in this hotel so I immediately search for it. I have no idea that the zoo offer rooms too because the last time that we went to Subic, we stayed in Camayan Beach Resort.

I was having a hard time in getting information even the website have limited information and photos of Zoobic Lodge. Then I found out that Zoobic Lodge a.k.a. Tiara Hotel is the former Crown Peak Homes. Waah!, I stayed here 14 years ago, yes more than a decade already. I went here with my college friends. My excitement was gone already because I know it was already an old hotel. I’ve been reading reviews pa na it looks creepy, knowing me na sobrang matatakutin and I don’t watch horror movies nga, parang I don’t want to go na. But my husband said, sayang and kasama naman daw siya. 

So I asked my husband to call the office to check if we could use the gift certificate even on weekends. There was a note kasi na “not valid for weekends and holidays”. The staff said yes because there is an available room. Day before the trip, my husband called to confirm our reservation and he was surprised because there was no reservation under his name. We emailed the gift certificate to reserve and still no reply. My husband called again to follow up and reserve na nga daw. 

We really hoped that it was really reserved but we prepared ourselves for worst scenario, just in case makalimutan ulit. That is the reason why after our Zoobic Safari tour we went immediately to Zoobic Lodge, to check if we could check-in because if not, we will just go home. 

Good thing that our room was really reserved. After watching the Animal Parade in Zoobic Safari, we went back to Zoobic Lodge. The hotel was really old and I was praying na sana marami kami nagcheck-in. #paranoid 

I must agree with other reviews because I find the place creepy. Everything is old and really need an improvement. Actually, the room is big, it has a kitchen with fridge, you have an extra bed pa, Thank God that the aircon is working fine. 

The bathroom has hot and cold shower, it has a bathtub but you can’t use it kasi wala naman pantakip sa butas. Lol I thought they won’t provide towels but they deliver it to our room without asking. Soap, toothbrush and toilet paper for toiletries. 

Zoobic Lodge has a mini restaurant where you can eat so we did not go out anymore for dinner. There is wi-fi too in the restaurant but I haven’t tried it.

P95, grilled liempo for my son and porkchop for me +iced tea

P85, one veggie and one meat + iced tea
I told my husband that we will go home after breakfast but he promised my son that they will swim. Around 7AM my husband asked the staff what time open ng pool, he was informed 8AM kasi lilinisin pa daw niya pool. So we had morning walk around the area while waiting for 8AM. 

We went down and only to find out that the pool was still closed. My husband looked for the staff and was told na 9AM pa daw at maglilinis pa. My son cried already because he wanted to swim but we have no choice but to wait. 

Ready to swim na but still closed
We went back to our room, I took a bath and persuading my son to take a bath too so we can go home. But he was determined to wait til 9AM so he could swim. At 9AM, they went to the pool and it was still closed. And the staff was eating and saying, mamaya na bumalik na lang kayo at maglilinis pa nga. Oh my goodness, we wasted our two hours waiting for the pool, I don’t understand bakit ayaw niya iopen. Maglilinis pa? Two hours na nagdaan, ni hindi naman niya ginawa. #lokohannaito High blood na kami mag-asawa so my husband and son took a bath and we went home. 

The staff at the reception asked? 

Staff: Sir, di na kayo maliligo. 
Husband: Hindi na. 
Staff: Sir, pasyensya na po kayo dun kasi Blah! Blah! Blah! 

Hindi ko na inintindi kung ano sinabi niya about dun sa isang staff na ayaw buksan ang pool. All I knew is, we wasted our two hours waiting for nothing. I don’t know if that staff is under the Zoobic Lodge. We’re not dying to swim in that pool, it just so happened that my husband promised my son that they will swim, trust issue ito. So we convinced our son that the pool is dirty at may mga frog. We promised that we will swim in other pool na lang.

Anway, although the place was creepy for me, wala naman ko nakita o naramdaman na kakaiba. Lol The service was ok except for the pool staff. I don’t know about the room rates but I saw this in our room. 

Zoobic Lodge
Tiara Building, Upper Cubi, 
Subic Bay Freeport Zone,
2222 Zambales
(047) 252 8638